Shipments and Returns

Shipments

When will your order ship?

Orders will ship in the order that we receive them.

All items are made to order with most orders shipping out within 2-5 days after your order is received.

First Class Mail takes 3-5 days to arrive. 

Priority Mail takes 2-3 days to arrive. 

 Returns

There are no returns allowed on personalized items.

If you receive a damaged item, wrong item, or have a missing item please see the Damaged, Wrong, or Missing Item section. 

Damaged, Missing, or Wrong items

Lets face it we are human and although rare mistakes do happen. If you receive a damaged item, wrong item, or have a missing item please contact us within 24 hours of delivery. We will need pictures of any damaged or wrong items, and possibly pictures of the packaging. Please KEEP any packaging materials, in case the shipping company needs to inspect it.  If you're missing an item or received the wrong item we will ship you the correct item or give you a refund for that item if it is out of stock.  If you received the wrong item we may have you send the wrong item back, we will cover return shipping, before a refund or replacement is given.